Terms & Conditions

By accessing this website or using any services provided by KōReframe, you agree to the following terms:

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1. Intellectual Property

All content on this website—including writing, design, and downloadable materials—is the intellectual property of Ekaterina Kokoreva unless otherwise stated. You may not copy, modify, or redistribute it without written permission.

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2. Session Booking & Cancellation Policy

Appointments may be cancelled or rescheduled up to 48 hours before the scheduled session for a full refund. Cancellations made with less than 48 hours’ notice are non-refundable, as the time is considered reserved. If you require a different time or don’t see availability, you may contact info@koreframe.com to request accommodation.

 

3. Use of Services

KōReframe offers therapeutic conversations, insight, and guidance for individuals navigating personal or professional transitions.

While Ekaterina Kokoreva is a licensed therapist, this platform does not provide clinical treatment, diagnostic services, or medical care. Participation is intended for reflection and growth, not as a substitute for acute mental health situations.

 

We reserve the right to modify these terms without prior notice.

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Privacy Policy

 

KōReframe by Ekaterina Kokoreva respects your privacy and is committed to protecting your personal information.

1. Information

We Collect We may collect your name, email address, and other personal information you choose to provide via booking forms, email subscriptions, contact forms, or during session communication.

 

2. Use of Information Your data is used solely to:

- Communicate with you regarding sessions, updates, or inquiries

- Provide access to services, workshops, or resources

- Improve the experience of this website We do not sell or share your personal information with third parties without consent.

 

3. Data Protection

Your information is stored securely, and we take reasonable precautions to safeguard it. You can request access to, correction of, or deletion of your data by contacting info@koreframe.com.

 

4. Cookies & Analytics

This site uses cookies and analytics tools to improve functionality and better understand user engagement. You may disable cookies in your browser at any time.

 

5. Email Communications

By subscribing to KōReframe updates, you consent to receive occasional emails. You may unsubscribe at any time via the link in each email or by contacting us directly.

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Confidentiality

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KōReframe values the safety and privacy of your personal experience.

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All information shared in private sessions, intake forms, or written communication is kept strictly confidential, in accordance with professional ethical standards. Information will not be shared with third parties unless required by law or with your explicit consent (e.g., risk of harm to self or others).

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Digital sessions and emails are conducted using secure platforms, and while every effort is made to protect your data, full security over the internet cannot be guaranteed.

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Disclaimer 

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KōReframe is led by Ekaterina Kokoreva, a licensed therapist offering psychology-informed support for individuals facing emotional challenges, life transitions, or professional blocks.

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While sessions may include working with clients experiencing mental health difficulties, KōReframe does not offer ongoing clinical treatment, psychiatric care, or formal medical diagnosis. As per the ethics code and professional guidelines, it’s important to understand the distinction:

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• Psychologists provide evidence-based therapeutic insight and emotional support.

• Psychiatrists are medical doctors who specialize in the diagnosis and pharmacological treatment of mental health conditions.

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Should clinical concerns arise—such as signs of dependency, severe depression, or other psychiatric conditions, appropriate mental health specialist will be recommended.Referrals may include licensed psychologists, psychiatrists, or clinical treatment centers.

 

KōReframe is not a crisis service. If you are experiencing acute distress or are in danger, please seek emergency assistance.

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Limitation of Liability:

By engaging with KōReframe services, you agree that all insights, tools, and guidance are provided for reflective and educational purposes. KōReframe and Ekaterina Kokoreva are not liable for any decisions, actions, or outcomes resulting from the use or interpretation of information offered through sessions, digital materials, or communications. Clients are responsible for seeking additional or alternative support when appropriate.

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​Effective date : 01/09/2025